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I should receive a message if pre approved guest are approved or
declined. A guest was interested to book my room today until Monday, but
I did not get any message for the approval/declined message.
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Hi, I recently turned on "smart pricing" and my base price is set at
$110 per night.If someone books out beyond 4 months they will see my
base price... OK, I get that.But if someone searches for a listing under
$100 per night for December in my community ...
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can I appeal an incorrect review? A renter said that my listing did not
say 2 bedrooms in the home were kids rooms but it does? How can I have
airbnb look at the listing ? it seems unfair I am a 5 star host and this
remter wrote something incorrec
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Hello,the reservation expired because I was discussing with my guest
about his arrival time and he did not reply.I cannot accept a
reservation if I don't have anyone available to meet him and his family,
shows him the property etc.I don't understand why t...
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I send the guest a special offer & she can't find where it's at to
accept it.... Anyone know the guest side well enough to walk us through?
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HI I do not understand how I had a price of 75 per day and know a client
book for 8 nights and the price went down to 48.
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Hi, Do I have to accept a reservation request before I will be able send
a Special Offer? I do not want this particular guest to acctually incur
a charge on this stay. Not sure how to make sure that happens correctly
even having read the instructions. Tha...
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My guest called me about an hour prior to his expected arrival time to
cancel due to bad traffic conditions. Because I was working today I paid
someone to prepare the rooom for him and I left work early in order to
get back to welcome him. He phoned to as...
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I have reached out to Host Educators, and I’m starting a series of
webinars where the classes taught during the Airbnb Open will be
presented to you, my dear hosts. I’m excited to announce our first class
in the series: CLASS: "The Remote Superhost: Deliv...
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Hi I am new to hosting. I normally charge a $500 security deposit and a
$50 cleaning fee as part of the rental. I recently rented my house for 2
months and used the "special offer" tool to offer the pricing to my
guest. She accepted and it is rented but i...
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