Hi I accepted a request and booked a guest. After 30 min she wants to
change the credit card that she used to charge her stay. How can I do
that as a host. She said she want to use a card that will save her some
money. Thanks,TessSan Antonio,Texas
Hi, An upcoming guest has requsted changing the number of guests on her
booking from 10 to 9. When I did this, she messaged back saying the
reduction in the price was only UK£11 but she works out that it should
be UK£38. What might be the cause of this?Th...
It is extremely difficult to communicate with airbnb and potential
guests.I stated that I required £100 security deposit. This has been
ignored and I now see that a retrospective claim within 48 hrs policy
has been applied.I have let accommadation in Engl...
Hello I have my house cleaned before all guests arrive and also
afterwards. What is the expectation for the duration of their stay if it
is quite long? Do they expect a weekly clean? I will not be at the
property during the booking dates? Thank you for yo...
Hi, I have a guest who has resquested a lower price and I have agreed to
it. However when placing a special offer and sending it to the guest to
accept they can't see the new price and only the old price .Any
suggestions on what to do and is this a proble...