Hosting

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I dont seem to be able to leave a review for one of my guests

Hi All, I had a guest check out on Monday. And I would like to leave her a review, however she doesnt appear on my "reviews by you" section. She is only my 2nd guest, and I really would like her to review me also. Any advice on why I cant do this?Georgina... read more

Created 08-03-2016 | Latest reply 08-03-2016 by Dave-and-Deb0

Declined Reservation

Hi,I have a reservation 9HARK3 by Angelica which is being declined by the platform many times , can you investigate and advise ?CheersJulian

Created 08-03-2016 | Latest reply 08-03-2016 by Dave-and-Deb0

in Singapore

how to receive an alteration request on an iphone app

I made an alteration to the booking with my guest to extend it longer. My Airbnb says that an alteration request has been sent, but he is using his iphone app and hasn't received anything yet. Should he look somewhere in particular?

Created 08-03-2016 | Latest reply 08-03-2016 by Dave-and-Deb0

in Ottawa, Canada

Is this a reasonable request? Guest Seeking Change/Cancellation on night of arrival.

Hi guys, first of all, thanks for reading my post. Issue: Guest wants to cancel/shorten a 14 day reservation.Time issue raised was probably around 10pm australian time on day of arrival. As per conversation via airbnb, i've made it clear that:1) The unit ... read more

Created 24-02-2016 | Latest reply 08-03-2016 by James43

in Melbourne, Australia

Host Insurance

I have just started hosting and havent resolved the risk associated with guest accidents and property damage yet. Is HPI the default cover we get from Airbnb at no additional cost? Premiums absorbed in the guest fees? Seems as though in other threads i... read more

Created 07-03-2016 | Latest reply 08-03-2016 by Momi0

in Glebe, Australia

Not fair

Hi, I noted on my page that I will only accept guest within 3 weeks. I blocked out my calendar for 3 months. A person booked in July (4 months in advance!) and so I immediately told him this is not possible and cancelled. I was then charged $68.I think ... read more

Created 07-03-2016 | Latest reply 08-03-2016 by Clare0