Every host sooner or later wil end up using some apps, check lists, excel and google doc sheets or other ways to simply organize and manage all guests reservations. Today have seen @Trevor0 check list to use before guests move in, @Lucas0 as made a file s... read more

I hosted a guest that has been here before back in September and the payment was never made to me. It's still in my "Future Payouts" list. Does that mean the credit card they used bounced or does it mean airbnb has forgotten to pass those dollars on to me... read more

Today we had a booking for someone who wanted to spend the night tomorrow instead of driving home. He canceled today as well. He didn't give much of an explanation, he just said he made other plans. Would you issue a refund?