Hosting

Hello everyone! I am a superhost and co-host based in Manchester, I provide complete co-hosting services to other apartments through Airbnb platform. As a housewife, I am extremely flexible with time and available 24/7 for any enquiries from the guests an... Latest reply by Mia93

I’m brand new to hosting, so I don’t think I handled this very effectively, but.. I had a booking made by a guy, which I didn’t realise was actually on behalf of another elderly couple. No big deal at all, that’s happened before so that was ok. He, and ... Latest reply by Crystal144

I do not have any signboard suggesting the name of my property, or anything to indicate that my house is open for guests because (a) I don't have a fancy name and (b) I also find it quite commercial to do so. I only rely on AirBnB online for bookings. But... Latest reply by Victoria567

Last Thursday I had serious problems with my guests, I contacted AirBnB by phone, by mail/chat they thanked me for calling, understood my problem, were very sorry with my problem, would give it to an accountmanager with high priority but that was all. No ... Latest reply by Patricia1190

I am a superhost with a beautiful (hopefully still) place on Topsail Island. Last September Hurricane Matthew came through and several bookings were cancelled and I gave them a full refund. Airbnb did not, however, refund me the host fees. I am in the pos... Latest reply by Kristen21

I've been working on joining the Family Collection, and about a week ago, finally got my 2nd family booked and they gave me a good review. I got the "Family Collection" added to my Opportunies page under "Progress" tab. Then, a few days after my review ... Latest reply by Geoff22

Hi, we've just accepted our first Airbnb booking, but I forgot to tick that 'require ID' tick box in the settings. Person booking doesn't have a profile picture and has only verified their phone number. Would you suggest we ask them to complete the ID pro... Latest reply by Letti0

My favorite memories with Airbnb are all with customer service! I think this latest interaction with them was THE BEST! One of the guests brought me fleas recently! How kind of them! When I hit up AIrbnb for the first time in over 1,000 guest stays t... Latest reply by Lizzie

So we have had a guest stay at out property for one night with a strict no party or event as a rule. At 2am on a Sunday morning we were picked up by kindly police who took us too the house after a call from neighbours. We were greared by police detaining ... Latest reply by Victoria567

I'm sure this is a common problem because I've seen it in many threads, but all the threads I've seen them in were rather old. When I created my listing, the link would never work for anyone I sent the listing to. It would show up as "error" or "listing ... Latest reply by Amanda689