Hosting

I have a new guest - someone who actually stopped by our home (without a call) to check out our rental a couple of months ago. She now want to rent for a couple weeks in our busiest time. Which is fine, but she seems to have every excuse in the book to no... Latest reply by Jerry-and-Kerrie0

I blocked all the dates in the following 3 months but Airbnb system automatically opens up the dates in 3 month without any notification, so someone booked my place for next April. I'm not sure I will have access to the flat during the dates of April book... Latest reply by Linda108

I had four young women staying for a weekend and I know they drank a lot from the recycling they left. That in itself is not an issue. However, although on the surface of it, they seemed to have left the place in relatively good condition, I found out a... Latest reply by Lizzie

Hello, I am filling out the taxpayer info as a non US citizen with a SSN. Firstly, I am from Argentina currently residing in the US, and the form asks me to choose my country of residence: "If you are a corporation, enter the country of incorporation. If ... Latest reply by Opubo0

I have a couple staying with me and they raded my kitchen last night. They polished off a pan of brownies and a huge thing of gummy worms and left everything sitting on my counter for me to find this morning. They are staying two more nights. Help! Latest reply by Robin4

I found one of my couch's leg broken after a guest departed but she denies having broken anything. It is possible it may be a gradual break after the previous or even one before guest. How do I deal with the situation? Latest reply by Robin4

I have saved several useful messages but today I found they are all gone! no matter whether i log in on browser or through the app, it just can't be retrieved anymore. What is now in are the section directly linked to the posting of the venue, such as dir... Latest reply by Alice-and-Jeff0

I find it totally unfair that people are allowed to complain in reviews about things they have known at time of booking. E.g. Size of room , shared bathroom…etcI make these things very clear in my listing but some people do not read them and then write a ... Latest reply by Judy1

I would like to know, when someone book my pleace for two days, the day before and day after are blocked from other booking...can I remove that, because if someone is leaving from my speace at 10 am, I am able to prepeare my apartment till other person ar... Latest reply by Raffaele-and-Astrid0

Hi All, Im finding it quite difficult to find a difinitve answer on this. When you block off a day in the calendar, does that mean a guest cannot check in on that day or does it mean a guest cannot stay on that day. In context, if you are planning to be a... Latest reply by Phil39