can we make "additional guest fee" invisible to potential guests?
recently, I got 2 groups, they claimed they only had 4 people, but in fact they had 10, 12. The reason is they saw I charge extra guests fee, so they claimed they had only 4. I am fine with that, but they may forget the terms when they was booking a couple months ago, so I expect everything for 4 people, a small group, but they expect 12 bath towels, for example. And, and I believe, b/c they already told other people they got super good deal, and split the cost, if they pay more, they made faked pics, claimed I had hair in bath tub, had dirty towel, but I could not see their pics.
I don't like the following neg sequence, but if making make "additional guest fee" invisible (or at least, with an option, visible/invisible) to potential guests, they'll not lie, and avoid a lot of problems after they stay.
thank you, Hans