co host listing not showing us as primary hosts

Tony-And-Una0
Level 10
Belfast, United Kingdom

co host listing not showing us as primary hosts

Hi everyone,

 

We are co hosts to 2 listings. We are no longer shown as the primary hosts and in fact are no longer mentioned at all on the listings. The cohost setting are correct, we are named as the prmary contacts. 

 

Is anyone else having this problem?

 

The listingss are 

 

University, Botanical Gardens/Parking/5* Location

Central Belfast |Free Parking | Popular Location

 

Tony an Una

2 Replies 2
Letti0
Level 10
Atascosa, TX

@Tony-And-Una0   I would double check this. It sounds like the co-hosts changed it to me. Log on, go to Listings, click on Listing and scroll down to select co-host in the navigation. Find the co-host and clicked on 'Make xxx the primary host'. 

Tony-And-Una0
Level 10
Belfast, United Kingdom

The settings are correct.

 

I just spoketo Airbnb and they have said that its a system change but seemed very unsure what was happening and if it was a permanent change.

 

We had no notification of this. It will confuse the guests.