delete response

Ralf0
Level 1
Sydney, New South Wales, Australia

delete response

Hey guys,

 

How do I delete a response to a guest review that I wrote? 

 

Kr,

Ralf

36 Replies 36

If I send them a message will they consider it? Or should ı call them to delete the response that I made accidently on a review?  Thanks

@Aysenur2   Call you can plead your case better orally than in a written message. 

 

Austria +43 72 08 83 800

Same happened to me. Can’t believe this isn’t fixed yet.

Charlie221
Level 1
Bristol, United Kingdom

Can't believe these posts are from 2017 and this issue still hasn't been resolved. I just did the same - responded to private feedback and now the response is public, and looks strange as it's nothing to do with the public feedback. Annoying.

SOLVED!
I responded to a guest's private message publicly by accident!

Call Airbnb (Google the number for your country)
Ask for your response to be taken down.
Explain you don't want the review taken down, ust the response. 

Because you are the author of the response they will remove it for you. 
I just had this done. 
Such a relief!

Stephanie1125
Level 1
Winchelsea, Australia

SOLVED!
I responded to a guest's private message publicly by accident!

Call Airbnb (Google the number for your country)
Ask for your response to be taken down.
Explain you don't want the review taken down, ust the response. 

Because you are the author of the response they will remove it for you. 
I just had this done. 
Such a relief!

 

E--Kevin0
Level 2
Kirkville, NY

This issue is still happening, Just as the original post described.  I too thought I was responding privately to the guest's private comment.  It's VERY misleading how Airbnb shows it and I'm not a webmaster or anything but it can't be VERY difficult to fix