Hello fellow Florence and Pinal County Arizona hosts!
I have just had a horrible experience with my first ever guest in my first ever airbnb! Do NOT host to *[Guest]. She gave me a story about being in a difficult situation which I fell for. I subsequently helped her out by reducing her fees (I'm a soft touch!). We had many communications via airbnb messaging and she appeared to be very nice, very grateful that I was helping her, promised to look after the new house etc. etc. I even met her in person.
After 4 days, Airbnb canceled her reservation and told her she had to leave immediately. They could only tell me it was something to do with her profile. She took two days to leave (She would not answer airbnb calls. I was paid for those days fortunately ) but she and her party of 8 trashed the house (e.g. red stains on everything, cigarette butts in the bedroom despite the no smoking policy, baby poop on things, trash left out etc), and stole several things, including the vacuum and hairdryer.
We have filed a police report with Pinal County Sheriffs' office who said they have had previous contact with her. I am now in the process of sorting it out with airbnb.
I know this is a rare situation but I wanted to warn other local hosts. Unfortunately it has put us off hosting, at least in this location.
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