Hi,
this is our first time hosting - we just set up the listing a few days ago. and haven't had a guest yet.
We have "Instant Book" on along with the setting that requires favorable ratings.
We got a "new event" in my inbox today. it appears that a person has started the process to make a reservation but the site says "awaiting verification"
I clicked on the person's profile and they have only one review and it is not at all favorable.
was not able to see a ratings number for this person - does airbnb even provide a number? it was not clear from the interface.
Can someone shed more light on what "awaiting verification" means? is it because of their rating/review?
would love someone's insight on this.
thanks!
Julian.