having problems with my account

Maria10
Level 1
Marrakesh, Marrakesh-Tensift-El Haouz, Morocco

having problems with my account

I  can get into my account but it doesnt allow me to perform any action.. anybody knows why it does that?

I would appreciate any help

thanks !!

Maria

2 Replies 2
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi Maria,

 

I am not sure how to fix your account as it could be one of many things.  I would call Airbnb and see if they can help you.  Here are the numbers.

 

Germany+49 30 30 80 83 80

United States+1-415-800-5959 / +1-855-424-7262 (toll-free)

Argentina+54 11 53 52 78 88Australia+61 2 8520 3333

Austria+43 72 08 83 800

Brazil+55 21 3958-5800

Chile+56229380777

China+86 10 5904 5310 / 400 890 0309 (shared-cost)

Denmark+45 89 88 20 00

France+33 1 84 88 40 00

Greece+30 211 1989888

Hong Kong+852 5808 8888

Ireland+353 1 697 1831

Israel+972 3 939 9977

Italy+39-06-99366533

Japan+81 3 4580 0999 / +81 800 100 1008 (toll-free)

Mexico+52 55 41 70 43 33

Netherlands+31 20 52 22 333

New Zealand+64 4 4880 888

Norway+47 21 61 16 88

Peru+51 1 7089777

Poland+48 22 30 72 000

Portugal+351 30 880 3888

Puerto Rico+1 787 919-0880

Russia+74954658090
88003017104 (toll-free)

South Korea+82 2 6022 2499 / +82 808 220 230 (toll-free)

Spain+34 91 123 45 67

Sweden+46 844 68 12 34

Switzerland+41 43 50 84 900

United Kingdom+44 203 318 1111

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

Queenie0
Level 10
United States

Many times the problem is a glitch on Airbnb's end. First line of solution is don't use mobile app; use PC/laptop for editing. Second attempt should be in changing browsers. Even though Airbnb recommends Google Chrome, there are times when that browser doesn't save edits and I have to switch to IE.