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host cancellation

‎04-01-2016 11:15 PM
Matthew5
Level 2
Halifax, Canada
‎04-01-2016 11:15 PM

host cancellation

I did not accept or mean to accept a reservation request. Maybe there was an error with the system or I pushed the wrong button by mistake, can you please cancel without penalty?

‎04-01-2016 11:15 PM
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3 Replies 3
‎04-01-2016 11:25 PM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎04-01-2016 11:25 PM

Hi @Matthew5,

 

This is something you will need to call Airbnb about and see if they can help you out.  Although Airbnb has moderators on here, they do not typically answer questions as hosts try to help hosts here.  

 

+1-415-800-5959 or +1-855-424-7262 (toll-free)

 

Cheers

 

Dave

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

‎04-01-2016 11:25 PM
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‎22-02-2016 09:04 AM
Austin1
Level 1
London, United Kingdom
In response to Dave-and-Deb0
‎22-02-2016 09:04 AM

Just had acceptance from host through airbnb. Minutes later host messages i made a mistake so sorry!
What happens re cash?
‎22-02-2016 09:04 AM
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‎22-02-2016 09:10 AM
Austin1
Level 1
London, United Kingdom
In response to Dave-and-Deb0
‎22-02-2016 09:10 AM

Just had acceptance from host through airbnb. Minutes later host messages i made a mistake so sorry!
What happens re cash?
‎22-02-2016 09:10 AM
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