host cancellation

in
Halifax, Canada
Level 2
232 Views

I did not accept or mean to accept a reservation request. Maybe there was an error with the system or I pushed the wrong button by mistake, can you please cancel without penalty?

3 Replies

Re: host cancellation

in
Edmonton, Canada
Level 10

Hi @Matthew5,

 

This is something you will need to call Airbnb about and see if they can help you out.  Although Airbnb has moderators on here, they do not typically answer questions as hosts try to help hosts here.  

 

+1-415-800-5959 or +1-855-424-7262 (toll-free)

 

Cheers

 

Dave

Re: host cancellation

in
London, United Kingdom
Level 1
Just had acceptance from host through airbnb. Minutes later host messages i made a mistake so sorry!
What happens re cash?

Re: host cancellation

in
London, United Kingdom
Level 1
Just had acceptance from host through airbnb. Minutes later host messages i made a mistake so sorry!
What happens re cash?
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