how do I input data in our listing

how do I input data in our listing

Hi everyone !

 

My wife and I have just posted our listing with AIRBNB. We want to change the cancelation fee as displayed but even after we hit the EDIT button it brings us back to the PRICE Setting area and we can't find the area where we can make the changes to the cancelation fee. The same issue occurs with the cleaning fee that we wish to incorporate in our listing. We operate a PC with a windows 10 feature so I am wondering if the information is displayed differently on an ANDROiD system. Has anyone had this problem before. I called the AIRBNB site and they could not figure it out either telling me that it should be in the PRICE Setting area. Would appreciate anyone who might have had the same problem.

 

Thank you

 

Michel & Susanne 

2 Replies 2
Lisa723
Level 10
Quilcene, WA

You can't set/change a cancellation fee. Do you mean cancellation policy?

 

https://www.airbnb.com/help/article/475/how-do-i-change-my-cancellation-policy

Victoria567
Level 10
Scotland, United Kingdom

Get in touch by phone with air bnb and get them to talk you through the process to achieve the listing you want.