how do i guests for one night to a multiple night reservation
I have 2 guests staying in my house for 2 nights. They want to add their son, daughter-in-law and granddaughter to the reservation for one night. Is it possible to make this alteration.
Yes. It is easy. Go to "Your Reservations". Scan the list and find the guest. In the details column, click on "Change or Cancel". Make the modification. Then a message will be sent to your guest to accept the change. When they do, it's all done.
You will not be able to add the extra people for only one night of a 2 night stay. Send them the total dollar amount extra requested for the additional 3 guests through the Resolution Center (looks like that should be $90 unless you charge $20 cleaning for each room they use). In a perfect world, the guests would have made one reservation for 2 people one night and a reservation for 5 people for one night, since that's REALLY what they are doing.