how do i refund a security deposit

how do i refund a security deposit

how do i refund a security deposit or is it done automatically by airbnb

3 Replies 3
Clare0
Level 10
Templeton, CA

@Frances4 Security Deposits are not charged to the guest so no refund is necessary.  Here's how they work: 

 

https://www.airbnb.com/help/article/140/how-does-airbnb-handle-security-deposits

Momi0
Level 10
Honolulu, HI

@Frances4  Host NEVER receive the security deposit as Airbnb never sends it to the host, so you have nothing to return.   Only if a claim is made for damages that a host can file that will you actually receive any monies from that security deposit.  Hope this helps you to understand.  

 

 

 

 

If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.

Aloha, Momi

Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook


Linda0
Level 10
Spring, TX

Frances, do not do any refunds. Always rely on Airbnb to refund guests based on your established cancellation policy. The security deposit is not deducted nor held by Airbnb. It is only charged if you put in a claim for damages. Your Airbnb is for profit, don't give away free money.