i have a reservation request for tonight how do i research the guest profile listing

Carol-And-Greg0
Level 2
Coeur d'Alene, ID

i have a reservation request for tonight how do i research the guest profile listing

I clike on guest pic but nothing comes up how can I research potential guest?

 

1 Reply 1
Alexandra316
Level 10
Lincoln, Canada

@Carol-And-Greg0 If they have no reviews or profile info, you could try Googling the name or looking them up on Facebook, Linkedin, etc.

 

If they're new and have no reviews and they're booking same day, I'd think carefully about whether or not you want to accept them.