id verification

[Jozef1]

my question is, am a new host, and am trying to verify my ID, I have uploaded it and last page still saying;

sometimes ID verification can take longer than expected. Please hold tight here- this shouldn't take more than a minute or two.Thanks

We're finishing things up....

This has taken more than an hour..

Please advise

[Clare0]

Hi @Jozef1, has it uploaded yet?  Are you using a phone/IPad? Apps are notoriously unusable for this kind of thing.  Try using a laptop using google chrome if you have it.  

If you haven't been successful, perhaps you should contact Airbnb directly to see if there is some kind of glitch in the system.  Contacting Airbnb by twitter @airbnbhelp seems to be the fastest way or you can call +44 203 318 1111.  You might be put on hold for awhile. 

Hope this helps!

[Peter169]

Thanks Claire, I had the same problem and it was easier to send them a message on twitter. I expect the response to be quick.

Thanks,

Peter