Can my insurance be cancelled by the insurer?

Mike43
Level 3
United States

Can my insurance be cancelled by the insurer?

My insurer told me they would cancel my home owners insurance if I rented rooms through Airbnb, since it was in violation of my contract. So I'm dropping out of Airbnb for the short term while  I review insurance alternatives. 

 

This made me wonder how many hosts are vulnerable to a pretty nasty surprise should they ever need to make an insurance claim. Suppose my house had caught fire, for example. The insurance company, had they uncovered evidence of me renting through Airbnb, could have denied my claim, regardless if it was a result of my renters or faulty wiring. If the fire had nothing to do with the renters, it seems unlikely Airbnb insurance would cover it either. 

 

Is this correct? Seems like a major risk many hosts are unaware of if it is true. 

 

As interesting side note, the insurer said Airbnb basically turns the house into a hotel. However, renting out a room on my own to two or less people is fine, regardless of whether it is long or short term. It is Airbnb that is the main issue for the insurance underwriter. 

75 Replies 75
Jim-and-Marcia0
Level 10
Vancouver, WA

We're in Washington State (USA).  We buy all of our insurance through an insurance broker (the top agency in town) who works with a variety of insurance products and insurance companies. We have many residential rental properties (rented to long-term tenants) and one house that we rent out through Airbnb (as a short-term "entire place" rental.) The rentals are separate from our primary residence. All are non-owner occupied. None sit vacant for any significant length of time. We informed our insurance broker what we're doing. They treat the Airbnb rental the same as our other rentals and have it insured with Safeco Insurance on a Landlord Protection policy. The Landlord Protection policy on the 3BR/1BA house we rent with Airbnb has an annual premium of $312.

 

We maintain a Homeowner policy on our primary residence, an Automobile policy for each of our vehicles, and an Umbrella policy as well. This has been working well for us. We've never had to file a claim for our short-term rental house, but we've done so for one of our long-term rental houses. The claim was for roof damage caused by the wind. We didn't make the initial call to Safeco to make the claim, we simply called our insurance broker and their office discussed with us what was best to do and submitted the claim on our behalf. The Safeco claims adjuster contacted us the same day, examined the roof damage shortly thereafter and wrote us a check for over $6,000 on the spot. We love our insurance broker and their staff. We are very pleased with Safeco. We also have Liberty Mutual (via our broker) for some miscellaneous instruments and equipment related to my husband's music business.

 

 

 

 

I live in the Vancouver area also and would love to get the name of your insurance broker. 

Brian 

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Brian we're in NY state so the broker name would be of no value to you, but the company is Allstate. We've been out of the airbnb biz, our listing on 'snooze' for over a year after 4 very successful years as hosts. FINALLY Allstate has come up with a very inexpensive property policy add-on that will cover liability for airbnb stays. So we're going off snooze and getting going again as hosts!

 

Hope this is helpful, Evan 

Are you sure that AllState add on is about Liability?  i thought their Host Advantage is jsut about damage and theft.  Do you knwo the name of that Add On?  Thanks!

LaVerne0
Level 2
Las Vegas, NV

My City is wanting me to do:Owners now will need a special use permit, proof of liability insurance for $500,000 and letter-size placards outside the properties with contact information and maximum allowed occupancy. If I say that I am an Airbnb will my insurance company insure me.

@LaVerne0

 

If your Insurer insures short term rentals then they will most likely insurer you.

David
LaVerne0
Level 2
Las Vegas, NV

Has anyone in Las Vegas been hit with the $500.000 libility insurance that the City passed June 21, 2017

Kenneth76
Level 1
Sacramento, CA

I hope I can be of at least some assistance on this topic, as I'm an insurance agent here in California, and this an extremely HOT topic.

 

     Similar to Uber and Lyft, Home Sharing is a new concept that insurance companies simply can't catch up to within their 75 page legal documents known as Insurance policies.  For Ridesharing, you are declaring that at some point of owning your personal vehicle, you will press a button and become a Taxi.  For Homesharing, at any given time, you go from a normal homeowner to a "hotel" of sorts.  An older industry like Insurance (ESPECIALLY HERE IN CALIFORNIA) is having the toughest time with it, but other states are adopting it slowly.

 

     I have written several Homesharing insurance policies through a specialty carrier here in California.  However, and to my complete embarrassment, their rules suddenly changed.  Their definition of "Short Term Rental Coverage" was pulled out from underneath me, and they threatened a policy holder after "needing confirmation that all short term rental periods are in excess of 1 week".  For AirBNB, homeowners rent for as little as a single night, so this doesn't fly AT ALL.  So I move to Plan C...

 

     There are non-admitted carriers that exist in California.  These carriers, referred to as "surplus" carriers, and will write any insurance policy, for any home, in any location, with any claims history, and any living scenario.  Sounds awesome right???  I thought so too.  In fact, I've assisted several clients in obtaning coverage in the middle of the forest, where not one single California carrier will say yes.  The trouble, you're at the mercy of their pricing structure, and it IS NOT pretty.

 

     Here's an example of a situation I'm in right now while trying to assist a client.  Her current carrier has advised they are non-renewing her after she disclosed signing with a Vacation Rental management company (they post to all of the homesharing sites for you, assist with vetting tenants, processing payments, etc.).  Her existing coverage was just shy of $1,500 annually.  The surplus carrier returns a quote to me today, and I'm trying to figure out how on earth I'm going to make a phone call to advise her Home Insurance will be increasing to over $6,000 per year...if she decides to keep the AirBNB listing up.

 

     A few large carriers (including the company I work for) are allowing HomeSharing coverage in other states.  In fact, I have a dual license and operate in both California AND Nevada...and we offer it in Nevada, but NOT here (yet). 

 

     To add to the story, my prior role was in the claims department at Travelers Insurance (I read the horror story below), so I've grown familiar with every single word, sentence, and paragraph on the standard California home insurance policy.  My transparent advice to California homeowners would be to pull that listing off of the market, and contact an agent that can write insurance through "a surplus lines carrier" like Lexington or Lloyd's of London.  If you're insistent on making that extra income, make sure it's protected, but be prepared for a substantial cost increase.  Filing a claim as a result of any type of Homesharing loss, whether it be fire or personal injury, will absolutely put your coverage into question.  Imagine a full blown fire caused by a tenant, calling your insurance carrier, then receiving a letter stating not only is your entire claim denied, but you're being immediately cancelled for "misrepresenting" the terms in which your home was insured in the first place. 

 

I hope this helps to shed some light on this, it's 7:30pm on a Friday night and I'm dreading having to make this call to try and justify an almost $6,xxx coverage option.  

Hi,

 You mentioned in Nevada your company is "allowing HomeSharing coverage".  I'm here and would love to knwo what company is cool with me renting my 2 spare rooms in my house.  I have the permit and license for the homesharing - legit.  (Not a Whole House - which seems to make a bg diff).  Also, would they list the City of Las Vegas and endemnified for $500k liability?

Thanks!

Hi Kenneth,

@Kenneth76 , I hope this message reaches you. It has been a few years since you wrote the text above, about insurance and I was wondering if you could update us about host insurance developments in California. I am currently looking to switch companies. Thank you!

 

David126
Level 10
Como, CO

The main association for B&B's in California seems to be CABBI, they have a list of Brokers specialising in this sector on their unsecure web site:

 

https://www.cabbi.com/vendors/search-results.php

 

Perhaps they could help.

David

Just wanted to say that, there are definitely some issues with Proper, and what most people do not know about them, is that you're insuring your home or rental property/condo, etc. on a commercial form... If you have significant assets or other properties/auto/umbrella... Insuring just your home under a policy form like this will cause some significant gaps in coverage for the rest of your personal insurance products. I'm not suggesting there are any issues with insuring with Proper, but it might be best to talk to someone about it beforehand... (The last broker at Gaspar Insurance is definitely correct!)

 

I've noticed these issues arising here in Los Angeles, CA... 

 

From an insurance agents perspective, it's a bit better to insure your policy on a personal form, especially if you as an individual own your home. This way, you can still get coverage while doing short-term rentals... (Even if it's owner-occupied!) The Insurance is much more realistic in price to what regular homeowners is (Slight surcharge for having random guests - That's the STR exposure!) ...and you can keep all of your other policies, occasionally still get to keep your auto/home/umbrella discount, lastly... No gaps in coverage between your home/auto & the umbrella. Solved.

 

 

 

-I've been hosting for a while and own an insurance agency in Southern CA specializing in both personal & commercial property!- I think I've tacked on about 8 different insurance carriers that are able to insure homes with STR now also, so the industry is becoming hip to everything at this point.

 

Feel free to reach out! In a totally non-biased manner, not selling anyone anything at all! I think I just know the actual fix to this, and for some reason, other insurance agents aren't seeming to catch on to it. Broadway Insurance Services, Los Angeles, CA 90007

 

-William

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Hi William,  you mentioned a group of companies that now insure short term vacation rentals. Do any of them work the Savannah, GA market?

Natasha45
Level 7
Athens, GA

This is an old post, but came in here to let y’all know that State Farm now offers Airbnb protection. My husband is a SF agent & I have an Airbnb, so as you know, we were thrilled to hear about it!

Call  your SF agent for more details...or my husband if you are needing insurance in Georgia! 😜

Natasha & Shane Dekle 

@Natasha45

What do we call that coverage? I'm not finding it anywhere on searches