moving a booking to another property

Bill71
Level 1
Richmond, VA

moving a booking to another property

I am bringing up a 2nd property next to my current property.  I have a booking on the current property that I would like to move (with the guests approval) to the 2nd property.  How do I cancel the one and book the other without generating a refund.  The costs would be the same... and of course the billions that airbnb makes are not enough for them to man a phone... nice.. Bill 

3 Replies 3
David126
Level 10
Como, CO

Telephone numbers are listed on the forum, I would give them a ring.

David
Marit-Anne0
Level 10
Bergen, Norway

You can go to the reservation, choose change or cancel, then change, and then choose the new property at the scroll down menu for your properties.

Did not know that, thanks.

David