one guest booked 2 apartments but I see only one booked in my inbox

[Oliver4]

one guest booked 2 apartments but I see listed only one

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Jeniecel booked 2 apartments individual of our house. I even can see that by observing the calender.

In my Inbox where the communication is listed I see only one booking . Where is the other one listed and calculated ?

What I am doing wrong ? How can I contact Airbnb even direct if needed ?

Thks for any help and greetings from a small island,

Oliver

[Oliver4]

Jeniecel booked 2 apartments individual of our house. I even can see that by observing the calender.

In my Inbox where the communication is listed I see only one booking . Where is the other one listed and calculated ?

What I am doing wrong ? How can I contact Airbnb even direct if needed ?

Thks for any help and greetings from a small island,

Oliver

[Clare0]

Here's how to contact Airbnb to get this sorted out: 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165/highlight/false#...