I've recently started to draft (in my head for now) a review for my current guest and was wondering, what is the purpose of the private feedback to Airbnb?
I've only done a couple reviews till now and I am well aware about the 3 levels of reviews/feedback the host and guest each get to write - (1) public review (for everyone to see) (2) private review (for guest/host eyes only) (3) private feedback to Airbnb (not shared with guest/host) I get the purpose of #1 and #2 but I've started wondering...... what does Airbnb do with the private feedback people leave? Not that Airbnb is known for being transparent, honest or consistent when handling host/guest relations (LOL!), but still, I'm pretty sure they wouldn't share the contents/details with other people, or let the other side know what the host/guest said in confidence.
Also, for those of you who have left private feedback only for Airbnb, what did you write? Nitty-gritty bad stuff you didn't want to get into with the public or private review? or anything positive? - I'd love to know what other hosts usually write in this category.