relisting

Galina6
Level 2
Sydney, Australia

relisting

One of my properties became unlisted without warning and without any reason given.

When I try to relist it airbnb gives me an error message and says please contact airbnb support.

Ringing or chatting  with airbnb help is useless as the person I speak to say that he cannot help me and cannot connect me with anyone that can.

They reassure me that I will have an answer soon.  A day has now turned into a week.  Repeated requests have been fruitless.

Any advice will be grateful.

1 Reply 1
Alexandra316
Level 10
Lincoln, Canada

@Galina6 Sounds like it could be a licencing issue, because usually if it's a Trust and Safety issue, all your listings get blocked and you still have two active listings at the moment. Do you know if a licence is required in your hosting area? If you don't file one, properties can be delisted. 

 

If you're not having any joy over the phone, I would try them on Twitter @airbnbhelp.