reviews

[Laurie17]

My husband and I just took over the hosting of our house from the superhost.  We started a new site on Airbnb, and the previous host took hers down, along with all reviews. There are of course quite a few guests coming up that rented through the previous host, but in fact will be interacting with us when they arrive, not the original host. Is there a way they can review our home and our hospitality on our site? The previous host's site doesn't even exist anymore!

[Dave-and-Deb0]

Hi @Laurie17,

They will not be able to leave you a review as you are different hosts and this also has a lot to do with the interaction with the host.

You could ask them to provide you a reference but then again, I would think this would also have somewhat to do with dealings with you which they have not had.  If you want to look at getting references, you can check out the Help Guide on References by clicking the link below.