special offers

Zilla0
Level 3
Staunton, VA

special offers

I'm toldthat if I want to offer breakfast to guests to make a special offer to them when they're pre-approved. I just did that with someone and I don't think they liked it so they canceled their reservation without an explanation. I'm frustrated that this doesn't seem to work. It makes me not want to offer breakfast.

Zilla

1 Reply 1
Lisa7
Level 10
London, United Kingdom

@Zilla0, if you'd like to offer breakfast, just tick that box in amenities and include it in your listing's description. 

 

Is there a reason you wanted to offer a particular guest breakfast?

 

Also, did the guest actually complete the booking, or was it just an inquiry?