I would like to know how I can suggest other room from my listing to future guests.
For example, if someone writes to me to ask information about a room but the room in not suitable for their needs and I have another room somewhere else that would be better for them. Therefore I would like to suggest them this second room.
What i do usually is ask them to go to my profile and check my listing then I have to declined their request on the first room and ask them to send a new request on the second room.
I found this process complicated and confusing.
I also tried to use the special offer button, but I cannot change the room.
Do you have any other technique?
Thank you in advance for your help.
Hi @Mariam2! We have four listings. You can change the accomodation in the itinerary but therefore you need a complete booking.
For you are from Switzerland - did you know there is also a German-speaking board? 😉