????

[Jean1]

Reservation made in error - you should not charge me with a cancellation. This is for Vera on Jan 8th. They have a 1 yr old child and my listing clearly states the building IS NOT child safe, so I emailed Vera this and she said okay. But you still have it listed as a reservation.

By the way, it is very confusing to figure out how to get in touch with airbnb itself.  And I find it very annoying that you are constantly changing the website.  Just when I get used to it, you change the whole darn thing and I have to start all over again.. I really don't want to spend hours figuring out how to work the airbnb site yet again.  Can you settle on something that works and leave it alone, maybe, perhaps?

Thank you.

Jean Kennedy-Alexander

[Clare0]

You need to direct this message to Airbnb.  Most of us are hosts.  Try contacting @airbnbhelp on twitter or call the number for your area.http://globalhosting.freeforums.net/thread/1143/airbnb-contact-phone-numbers-countries