HI Arleen
Wow, tonights posts have been just about everything I have been though as a host, so its ironic that I have the time to come on here and try to help each new hosts with their very specific problems that I have encountered myself.
A few months ago, OUR MALE guests actually came back to OUR HOME, where we live, and secretly broughtback a "tramp" from the beach where he was hanging out to possibly have "sex" in our private room....he was under the impression that we were not going to be home, but thank god, my husband was.. this young man was asked to take his "tramp" outside to wait while my husband stood there and gave him 5 mins to pack his bags and get the hell out of our home. I immediately called Airbnb as soon as I arrived home as I found both of them getting into the tramps car. talk about gross. We have a 12 year old in our home who thank god was not here to witness this disrespectful behavior.
I have since added the rule of NO VISITORS to our home and in my profile, I state exactly why I had to add THIS rule....because an airbnb guest thought it was more important to get his rocks off in OUR HOME, then to be respectful to my home and family. He is lucky my husband is a calm man....(oh did i mention that they both stinked of marijhauna too??? I was beyond mad!
Make sure to update your rules to reflect "NO VISITORS and any violation to this rule will immediately terminate your stay1". Airbnb will stand by you 100% of any guests found violating any rules on your profile. Just make sure to call them and report it immediatley and ask your caretakere next time to get photos or videos should someone decide to disrespect your home again. Thank good ness he was there. Good luck...and update your house rules immediately. Protect yourself.
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook