This morning, checking up on my apartment after my guest checked out, I saw both a lot of uncleaned dishes in the sink and also open condom packages on the night stand. Gross! I immediately texted my guest and told her that this was not at all ok. She booked the place for 1 person but admitted that she brought back a guy to spend the night. So she failed to book for the correct number of people and left a gross mess - not aligned with my (or any) house rules.
She offered to give me more money to shut me up and just afterwards, I saw that she cancelled her booking (which I'm surprised could be done in retrospect for a stay that began yesterday) and she also deleted her profile. So, now I can't even give her a negative feedback and I can't report her to Airbnb as the reservation was cancelled, even though she did stay there. The money I received was not for a booking, it was the cancellation fine.
What to do? I want to make sure that Airbnb bands her from creating a new profile again as it seems like she knew what she was doing.