Review Rate

Susa---Alexis0
Level 1
Portland, ME

Review Rate

Hi everyone. I'm new but am trying to get the superhost status as soon as possible. I'll have everything I need by the end of this review period except that the Review Rate is stuck at 0. Does anyone know why my review rate still shows zero even though I've had 7 reviews and 7 guests?

2 Replies 2
Clare0
Level 10
Templeton, CA

@Susa---Alexis0 Do you mean Response Rate or Review Rate?  If it is the Response Rate, it is a known system issue.  You will need to contact Airbnb to get it corrected. 

Clare

Branka-and-Silvia0
Level 10
Zagreb, Croatia

If you have 10 completed trips and all other requirements I believe you will get the status