Getting reviews

in
Kampala, Uganda
Level 2
173 Views

Hi guys, i am a new host. How do i get my hosts to leave reviews on my listing when they check out? I have so far had a few guests but only one of them left a review! How do you guys do this? Thank you. Judith

4 Replies

Re: Getting reviews

Online Community Manager in
London, United Kingdom
Online Community Manager

Hi @Judith700, welcome to the CC. I moved your question on the “New to Hosting” board as it is more relevant, and you are likely to have more replies. 

Thank you 


Month of Celebration is turning 5! How to celebrate with us

Betreff: Getting reviews

in
Stuttgart, Germany
Host Advisory Board Member

Hi @Judith700 , the Airbnb system is sending several automated reminder messages to the guest, don't worry. If a guest doesn't want to leave a review, you can't help.

And: reviews which are given under pressure are not better reviews.

 

If there is an occasion during the check-out, I thank the guest for staying with us and mention that I will leave them a 5-star review. "Hope you enjoyed your stay as well." That's our maximum.

Re: Getting reviews

in
Los Angeles, CA
Level 10

@Judith700I've had 300+ reservations over 2.5 years. I have 51 reviews. I don't get it. 1 bad review and my rating tanks.

Re: Getting reviews

in
Kampala, Uganda
Level 2

Thanx Guys for the wonderful tips. I applied the tips given and today i received my second review. Iam excited!

Join the conversation