A guest checking in is an important moment, and also something that everyone likes to do differently. The first time the guest sees the accommodation and meets the host (if you are present), it is important to make a good first impression.
Guests may have many questions before and after booking, and good communication helps to make everything easier and more pleasant especially in these times.
Whether you're an on-site or off-site host, good communication is key. Hosts have ensured that the experience remains personal for guests with some off-site hosts providing tasty snacks or lovely handwritten notes which sometimes can be difficult when managing your listing from a distance. Off-site hosting has at one point almost become the new norm due to restrictions!
How do you communicate with your guests? What do you do to ensure a smooth check-in?
Let's see what tips we can come up with on this!