Maybe screwed up

Answered!

Maybe screwed up

Recent guest left the property and texted me for my wifi info. I didn't have the unit info updated (and wouldn't matter if I did, I pay for both of them), so I gave her my personal wifi info. I'm on spectrum.
I reminded her to delete the info upon leaving but never got an acknowledgment.
Any suggestions on the best way to ensure they are deleted from my account?

Also, any idea on how to handle in the future?

Thank you.

4 Replies 4

Also, if you'd link over to my reviews and see the one from Pam with my response. Would appreciate your no knowledge impression.

Mike-And-Jane0
Level 10
England, United Kingdom

@Tamara682 just change your password and all should be fine

Mike-And-Jane0
Level 10
England, United Kingdom

@Tamara682 your review response seems fine to me

Lorna170
Level 10
Swannanoa, NC

@Tamara682  Spectrum can help you set up a limited guest WiFi account on your service.  Then you do not have any worries about a guest using your personal account and accessing your info.  We have had this setup for years.