Remove Cleaning Fee After Accepting a Booking

Karen3025
Level 1
Cape Town, South Africa

Remove Cleaning Fee After Accepting a Booking

I have just accepted a booking, but forgot to take off cleaning fee.  How do I do this, they have not paid yet...

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Karen3025 

if you accepted the booking, the payment to Airbnb is already completed.

Use the "change" option in the reservation and amend the price in the price-field.

After the change is accepted by the guest, the price will be corrected (guest will be refunded the difference)