Reservation booked before my listing was “live”

Julie4002
Level 1
Wisconsin Dells, WI

Reservation booked before my listing was “live”

Hello,

 

My listing was published yesterday. This morning, a co-worker of mine said she booked a week at my place. This afternoon I received an email from airbnb that my post is now live. I can not see her reservation & I have not received any notification. How does this get resolved?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Julie4002 

When you publish the listing it takes some time (max 24 hours) before it is fully active and bookable.

Are you sure the co-worker booked the right listing ?

Helen3
Level 10
Bristol, United Kingdom

If you can't see her booking -Ask her to share a screenshot of her booking confirmation @Julie4002