When does a review get posted?

in
Dallas, TX
Level 1
4,098 Views

Hey,

 

I’m new to hosting and just had my first guest stay this past weekend!

 

we have both left reviews for each other and I was wondering when that review would be public. When I go to my listing, it shows that the review has been posted but it’s showing “No reviews (yet) , Show other reviews) and the review the guest posted for that listing is under the “other reviews”.

 

the review the guest posted for my listing should show directly to the listing…is there a minimum amount of reviews before it shows up on your listing?

 

Tags (2)
12 Replies

Re: When does a review get posted

in
Arkansas, United States
Level 10

@Allen253 

I can see that you have 5 reviews posted on your profile right now.

 

There are a few things that are not easy to navigate on this website and I’m still learning.

Re: When does a review get posted?

in
Springfield, MO
Level 3

Hi! I just had my 1st guests this weekend as well! So excited to be on this journey... 
To answer your question: I could see that my guest wrote a review but I could not see that review until I posted one about them. 

As soon as I posted the review I did of them as my guest, the review they wrote me was live on the preview side of my listing. 

Hope this helps... 

Mary & Randall
The Carriage House: https://airbnb.com/h/grantave

Re: When does a review get posted?

in
Sayulita, Mexico
Level 10

@Mary-and-Randall0  All reviews are published, whether both parties leave a review or not. If both host and guest leave a review, both reviews will be published as soon as both are submitted. If only one party leaves a review, that review will be published at the end of the 14 day review period.

 

Neither host nor guest can read the other's review until the reviews are published. Reviews are blind to ensure that they are not influenced by what the other person wrote. Users should always leave honest reviews. If you get a bad guest, or they fell down on the way they left the space, or failed to communicate well, don't be afraid to make that known- the reviews you write for guests are read by other hosts to let them know what to expect and whether or not they should accept a booking.

Re: When does a review get posted?

in
Montreal, Canada
Level 6

Thanks Sarah, that is really helpful information to know as a new host

Annie

Re: When does a review get posted?

in
Ruinen, Netherlands
Level 10

@Allen253 when you both have written a review, the review will be published. You can see it in the ad. But not yet in the listing. In the listing you won’t see the reviews until you have three reviews. 

Groetjes Katja

Re: When does a review get posted?

in
Montreal, Canada
Level 6

Thank you very much Katja for clarifying  that point.

 

what is the difference between the ad and the listing?

Annie

Re: When does a review get posted?

in
Woodland, CA
Level 2

Thank you! This is helpful. I have two reviews and was wondering why I don't have a public rating when looking at my listing. 

Re: When does a review get posted?

Level 2

Hello All! I am new to hosting here in El Paso, TX! So far we have 3 guests pending and we are excited however I have a question. Should we be concerned if a potential guest don't have a photo or any ratings despite their ID's being verified by airbnb?

Re: When does a review get posted?

in
Arkansas, United States
Level 10

@Jermaine25 

 

Possibly. I would politely ask the guests to complete their profile.

 

 If they ignore you that is a definite danger signal.

 

I’m afraid that your beautiful house, at that price, is going to be very attractive to the party crowd….

Re: When does a review get posted?

Level 2

Your feedback is well appreciated. I was wondering about my price point and therefore I will adjust accordingly. I definitely want to avoid the party crowd. Another reason why I placed a 5 day minimum. 

Re: When does a review get posted?

Level 2

Oi! Sou Nicole, moro em Recife / Brasil,  onde tenho um apartamento que tá disponivel aqui no Airbnb! Comecei a pouco tempo e já tive minha primeira hospede.. Ainda tenho um pouco de dificuldades para usar o Airbnb, mas estou aprendendo. Também ainda existe o receio de hospedar sem contrato, pois eu costumava a alugar por mês, com contrato reconhecido, assegurando que o apartamento ficaria do jeitinho que foi encontrado.. Mas mesmo com isso, acho uma forma mais fácil, inteligente e vantajosa financeiramente, hospedar pelo Airbnb.

Re: When does a review get posted?

in
Winnipeg, Canada
Level 1

Hello community center just checking into a new begining and new direction in life Hosting Airbnb...16366218941181596847476.jpg

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