@Samantha963 Both of your listings have hardly any descriptions. You haven't given nearly enough information.
Go back and edit. Fill out all the sections available- "The space", Guest Access", "Other things to know", "Interaction with guests".
Look at other hosts' listings to get an idea of what a complete and informative description reads like.
Also I noticed you have several reviews on your second listing which mention an extremely noisy tenant upstairs. It is important to mention any cons in your listing description. What you want to do is ward off guests who leave complaining reviews and mark you down iin ratings.
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You would put this information in the "Other things to note" section. Something like "There is another unit upstairs from this listing. The tenants there can often be loud. If you will be disturbed by hearing sounds from the other unit, this listing might not be the best choice for you."
Hosts disclose all sorts of cons- potential for noise, heavy traffic, areas with lots of endemic insect life or wildlife. No place is "perfect" so it's important not to simply extol all the virtues and none of the warts.
Your first listing is incorrect, so I am not surprised the guests are confused. It shows a queen bed, air mattress, and crib in the bedroom, and a queen bed, air mattress, and crib in the living room.