not receiving the first payout

not receiving the first payout

Hello!
I'm new to hosting and getting paid for your first booking is the sweetest thing. But for me its not because until now, I haven't gotten my first ever payout. The succeeding bookings were paid (which is nice) but the first ever is still not being paid. At first I thought that there's an issue with my account number but it isn't case because the rest were paid.

Help!

6 Replies 6
Mike-And-Jane0
Level 10
England, United Kingdom

@Joanna679 what does your transaction history say for this payment compared to the others?

Status says "Completed" since 19th September.  I'm worried for my other listing which will receive its first ever guest and might encounter the same thing. 

 

Thanks for replying!

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi there @Joanna679! Let me pop this over to our team so that they can check this for you. 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Mike-And-Jane0
Level 10
England, United Kingdom

@Joanna679 have you checked the amounts of the payouts you have received? Airbnb often adds the payments for two stays together and remits it as one amount.

Helen56
Level 10
San Diego, CA

Also check your emails - you should receive an email from Airbnb when they have sent you a payout.

Thanks for replying! I got that email but no money on the bank. 🙂