Log In  

3-day stay requirement but someone booked for just one night

‎18-05-2023 10:26 PM
Ginny102
Level 1
Vermont, United States
‎18-05-2023 10:26 PM

3-day stay requirement but someone booked for just one night

I have a 3-night requirement for reservations. However, someone was able to book the rental for just one night. Is there anything I can do about it?

 

Thanks.

‎18-05-2023 10:26 PM
0 Likes
2 Replies 2
‎19-05-2023 06:32 AM
Patti-And-Marty0
Level 10
East Fremantle, Australia
‎19-05-2023 06:32 AM

Hi @Ginny102 

Have you contacted support? The sooner you address it the better. 

‎19-05-2023 06:32 AM
0 Likes
‎31-05-2023 07:08 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
In response to Patti-And-Marty0
‎31-05-2023 07:08 PM

Hi @Ginny102 , Did you follow @Patti-And-Marty0's advice and contact Support?

Did you go ahead with the reservation?

-----

 

Please follow the Community Guidelines

‎31-05-2023 07:08 PM
0 Likes

More from Support with your bookings

Filter functionality

I’m finding it hard to search with the new app release. I lo... Latest reply
I’m finding it hard to search with the new app release. I loved being able to search for lakefront properties. Am I missing t... Latest reply

Guest reviews ( lies )

Does anybody else feel like guests can just make up anything... Latest reply
Does anybody else feel like guests can just make up anything they want and air bnb won’t remove a bad review. No matter how f... Latest reply

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.