Accepting a altered stay verse cancelling

Patricia3993
Level 1
Chesterfield Township, MI

Accepting a altered stay verse cancelling

I have a Strick policy on cancellations My guest has 1 more month in their stay but sends me a request to alter reservation to move out today If I accept the change does that effect my cancellation policy? Should I just tell them to cancel the reservation?

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

If your guest has one more month to stay then they are on airbnb long term cancellation policy not your strict policy. @Patricia3993 

 

You can read up on host cancellation policies on the Airbnb Help Website. 

 

Dont accept the amendment request let the guest know if there arrangements have changed they would need to cancel the booking and their cancellation will be processed under the long stay cancellation policy they booked under