Has anyone else been getting these text messages (supposedly) from @Airbnb? I am attaching a screenshot of 3 different texts I have received. The all start out by saying "Your Airbnb verification code is: XXXX." However, they have been delivered during the night when I have been sleeping, and I cannot figure out the correlation to any legitimate activity re my Airbnb account that these codes could possibly be associated with.
I have refused to open any of the text messages as this can be dangerous. (smishing)
Just really curious to know if anyone else out there is getting these.
To read more about this, follow the thread here: https://community.withairbnb.com/t5/Help/Verification-code-sent/m-p/1406428#
I have just finished filing a report with the FTC, and would encourage everyone in the US to file a report as well: https://reportfraud.ftc.gov/#/assistant, After all, part of their duty, as stated on their website is to protect us from, at the very least, bad business practices. I think we should all be concerned that these texts are the result of some sort of Airbnb hack. As we know, our personal and financial information is tied to our phone numbers on file with Airbnb. If enough people file a complaint with the FTC, at least it will bring a fresh and unbiased set of eyes to this potentially harmful problem. If Airbnb has been hacked, there is no telling where our information will end up or how it will be used. Airbnb's answers of "We don't know" or "It's a test" or "Just block the texts" are all unacceptable and would NEVER BE ACCEPTED by the general public were this another company such as PayPal for example. Airbnb is a platform that has access to our financial information as well as our personal information. They should be held to the same standards as any other company out there!! A "support ambassador" telling us to go read the comments on this community forum, IS NOT A SOLUTION!! If something malicious has been installed or your phone has been infected, this will affect ALL of the information and apps on your phone; not just Airbnb's app.
I continue to receive these text messages,--now into my second week of receiving them. Guess the tech team at Airbnb doesn't work very fast.
Don't be intimidated as you start to fill out the FTC form here: https://reportfraud.ftc.gov/#/. Simply select "something else" in order to progress to the next page. Mine is now filed and at least I feel better that I have done something rather than sit around and accept Airbnb's pathetic excuses or explanations,--if they can even be called explanations as it doesn't appear that they know what's going on.
Thanks for the link. It WAS a little intimidating. Lol
