Airbnb Suspends Superhost and cancels All bookings without any notice.

[Patrick3153]

Today I began receiving AirBnb cancellation notices to ALL my upcoming reservations.  I immediately called Airbnb and all they could tell me is that their "Trust Department" would be contacting by email only.  I received the following email about 10 hours later that barely gave any info except that I have been engaging in "bait-and-switch" activity.  I'm not sure who, what, where, why, when they are talking about and there's no one to speak to.  They cancelled tens of thousands in bookings during high season without a word.  Airbnb - this was absolutely terrible! HELP!  Who can I speak to????

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[Patrick3153 · Accepted solution]

Sent an email to Airbnb CEO Brian Chesky **

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[Bob297]

@Patrick3153 
Maybe I'm missing something, but I can't see a reason for this in your reviews.
Could it be a guest made a complaint?

[Patrick3153]

The issue is I have no idea and you can barely communicate with anyone from this team.  I received no warning or information that I was doing anything wrong.  In fact, I thought everything was going really well until yesterday.