Airbnb Suspension and Account Ban
Saturday
![Max1814 Max1814](https://a0.muscache.com/im/pictures/user/9366cd97-ea6d-4d83-8163-8f4b98b82ddb.jpg?aki_policy=profile_x_medium)
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Saturday
Airbnb Suspension and Account Ban
Airbnb punishes us for cancelling reservations by cancelling 256 of our upcoming reservations, suspending our account, and notifying us that our account will be banned after our last guest checks out on September 30, 2024, leaving our guests stranded. They then try to block our guests from being able to re-book their stay at our property. Not a great business model. Way to treat hosts who have made millions for you and helped build your platform for the last 5 years as superhosts with over 25 properties. Disgraceful.
Saturday
34 Replies 34
an hour ago
![Elaine701 Elaine701](https://a0.muscache.com/im/users/2052714/profile_pic/1333559759/original.jpg?aki_policy=profile_x_medium)
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an hour ago
Hmm... this is a special one. Max has a few good points. And his ratings aren't bad, so there must be some happiness with his offerings amongst guests.
And it wouldn't be entirely surprising that Airbnb would make such a grave error in judgement, although it does occur to me that they must have something serious, or else they wouldn't have taken it this far. It's not remotely in their interest to do that.
But we do not and cannot know the entire story here. Yet the circumstances are a bit iffy, Max is clearly pretty ruffled and is becoming irrational and contradictory. That's not a good sign.
It's probably best not to escalate this much further. We don't really know what's going on here. If it's Airbnb's mistake, then it's a grave one. If it's Max's negligence, then it's probably better that he is taken off the platform. It may be a bit of both.
But we really don't know.
an hour ago
39m ago
![Helen3 Helen3](https://a0.muscache.com/im/pictures/user/User-35116208/original/89592d32-8324-4a84-8603-d2c3e1297e09.jpeg?aki_policy=profile_x_medium)
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39m ago
Oh dear @Max1814 I'm a cohost too so manage whole listings too. So I have a good understanding of managing whole listing . Still have never had to cancel a guest.
39m ago
yesterday
![Helen3 Helen3](https://a0.muscache.com/im/pictures/user/User-35116208/original/89592d32-8324-4a84-8603-d2c3e1297e09.jpeg?aki_policy=profile_x_medium)
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yesterday
yesterday
9 hours ago
![Max1814 Max1814](https://a0.muscache.com/im/pictures/user/9366cd97-ea6d-4d83-8163-8f4b98b82ddb.jpg?aki_policy=profile_x_medium)
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9 hours ago
Yes Helen, what is your point?
9 hours ago
34m ago
![Helen3 Helen3](https://a0.muscache.com/im/pictures/user/User-35116208/original/89592d32-8324-4a84-8603-d2c3e1297e09.jpeg?aki_policy=profile_x_medium)
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34m ago
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