Airbnb hanging while processing payment -- what to do?

[Chip86]

I am trying to book a place and entered my CC info, which is accurate.  But the site is hanging, like it's processing.  If I reload, I run the risk of being double-billed, right?  What do I do?

[Helen3]

Have you tried calling Airbnb @Chip86 ? 

[Emilie]

Hi @Chip86, 

Is this now resolved, or do you need more guidance from the community still? 

It would be great to know how you got on, and if, as Helen suggested, you contacted the Support team to get their help. 🙂

Thanks, 

Emilie