Airbnb host accused us of damage

[Bill1671]

Airbnb "superhost" accused us of damage, filed the claim on June 23, 2024 per a recorded phone call with Airbnb representative named Sweet, however we did not arrive to their location until June 25, 2024 and now Airbnb is siding with the host demanding payment. 

[Helen3]

If you weren't at the property when the claim was filed sounds like there is an error. What did the host say @Bill1671 

[Bill1671]

Airbnb sent a message stating they are requesting payment for the damage. 

[Mike-And-Jane0]

@Bill1671 How weird. My only question is how do you know when the claim was filed? When were you notified of it?

[Bill1671]

An Airbnb representative called me and spoke with me and made that statement, "the claim was filed on 6/23/24"....again, we rented starting on 6/25 !

[Helen3]

You don't seem to have replied to my question ....what did the host say when you raised the issue.? @Bill1671 

it would be very unusual for Airbnb contact you without the host raising a claim with you.,

[Bill1671]

The host contacted Airbnb, Airbnb contacted us.