Airbnb is scamming Hosts

[Kevin3717]

I had a large rain storm come through our area and damage drywall in the house.  I arranged a emergency repair with a Contractor in the morning and then in the afternoon there was last minute booking for the next day.  I told the guest about the repair and it was low seasons so she was able to book another house so the guest is happy. Airbnb wants to charge me $485 for the cancelation even though the guest was happy and it was emergency work.   I showed them my communication with my Contractor on the work and that was not sufficient.   The $485 does not go to the guest no it goes to Airbnb massive profit margin.  Airbnb is running a scam the owner should quit his work destroying America at DOGE and come back take care of the terrible customer service and profit scams at Airbnb.