@Marc8385 Did you read the Terms and Conditions before you listed on Airbnb? Sec. 23:
23.11 No Class Actions or Representative Proceedings. You and Airbnb acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Unless we agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If there is a final judicial determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy, and only that claim, cause of action or requested remedy, will be severed from this agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator.
I don't know how much experience you have from the guests' side of things, but Airbnb does not act as a placement service that vets guests and then "refers" them to your home. It's a third-party broker that allows anyone over 18 to create a profile and instantly start requesting listings. You as a host are responsible for communicating with the guests before accepting bookings to determine whether they're a suitable fit, and you have the right to decline them if they don't inspire your confidence. Unless prohibited in your locality, you may require guests to present an ID in order to check in, and you may terminate the booking and remove them if they aren't following your rules.
Of course, it's not enough just to prevent bad guests - you also want to have listings that attract the good ones. Even if you don't have the budget yet to add some decorations to the rental space (which I do recommend when you can), putting some real effort into the photos and descriptions can do you a world of good.