I’m very concerned to see this new update.
Giving a guest 72 hours to report problems instead of 24 hours is going to make the free stay scammers ecstatic. 24 hours was plenty. Why should a guest get to complain about cleanliness after staying for over 2 days?
After hosting thousands of guests I can give many examples including once when I went to re-clean a kitchen floor for a family who clearly had spilled their own takeout food sauces all over it and then told me the floor was dirty. I’m getting very worried about the future of this business when I see changes like this: