App Error - Payment deducted but nothing reflected on AirBNB
Answered!
07-02-2024
02:15 PM
![Siddharth81 Siddharth81](https://a0.muscache.com/im/pictures/user/8af02d9b-f639-478a-a0bf-ce79dcb20f4c.jpg?aki_policy=profile_x_medium)
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
02:15 PM
App Error - Payment deducted but nothing reflected on AirBNB
Hi! I tried booking a property in airbnb on 7th Feb 2024. However the money is deducted from my account but nothing is reflecting in my booking section. Please help. I need my refund.
Answered! Go to Best Answer
07-02-2024
02:15 PM
1 Best Answer
07-02-2024
06:04 PM
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
06:04 PM
okay! I tried reaching out to the bank. They are asking me to wait for 24 hours. if the money is not sent then it will be reversed.
5 Replies 5
07-02-2024
04:03 PM
![Mike-And-Jane0 Mike-And-Jane0](https://a0.muscache.com/im/pictures/user/17c34e01-9680-4117-b871-bb975bb573fb.jpg?aki_policy=profile_x_medium)
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
04:03 PM
@Siddharth81 You might have more success dealing with your bank rather than Airbnb.
07-02-2024
04:03 PM
07-02-2024
06:04 PM
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
06:04 PM
okay! I tried reaching out to the bank. They are asking me to wait for 24 hours. if the money is not sent then it will be reversed.
07-02-2024
05:50 PM
![Helen3 Helen3](https://a0.muscache.com/im/pictures/user/User-35116208/original/89592d32-8324-4a84-8603-d2c3e1297e09.jpeg?aki_policy=profile_x_medium)
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
05:50 PM
I know this sounds like a strange question but are you sure it was on the Airbnb platform @Siddharth81 if so call Airbnb straight away money shouldn't be taken before the booking goes through unless you booked using a fraudulent website.
As @Mike-And-Jane0 says you should also notify your bank/card.
07-02-2024
05:50 PM
07-02-2024
06:02 PM
![Siddharth81 Siddharth81](https://a0.muscache.com/im/pictures/user/8af02d9b-f639-478a-a0bf-ce79dcb20f4c.jpg?aki_policy=profile_x_medium)
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
07-02-2024
06:02 PM
Hi @Helen3 ! As I can see that the amount has been sent to AIRBNB PAYMENTS INDIA PRIVATE LIMITED through the transaction history. Therefore I am reaching out to airbnb.
07-02-2024
06:02 PM
13-02-2024
11:21 AM
![Rebecca Rebecca](https://a0.muscache.com/im/pictures/user/User-550632722/original/a5bda507-e247-4ad0-bc53-a552610328a0.jpeg?aki_policy=profile_x_medium)
- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
13-02-2024
11:21 AM
Hi there @Siddharth81 👋
Did any of the answers below help you resolve the paymen/refund issue? If so, it's always a lovely gesture to mark it as the best answer. It's like a big virtual hug to the member who supported you. 😊
If you need any help, just shout.
13-02-2024
11:21 AM
![](/skins/images/09D4E1290A66498D4D787E2992B4AF9A/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/09D4E1290A66498D4D787E2992B4AF9A/responsive_peak/images/icon_anonymous_message.png)